Hypoallergenic mineral color for every undertone
Complimentary Shipping on Orders Over $100
Hypoallergenic mineral color for every undertone
Complimentary Shipping on Orders Over $100
Hypoallergenic mineral color for every undertone
Complimentary Shipping on Orders Over $100
Hypoallergenic mineral color for every undertone
Complimentary Shipping on Orders Over $100

NO RETURN, NO REFUND POLICY

No Return, No Refund Policy

No returns or exchanges accepted. Once a purchase is made, the customer cannot return the item for a refund or exchange for another item, unless the item is proven defective or the wrong item is shipped.

Damages or Incorrect Items

To replace a defective or wrong shipped item, please contact us within 2–3 days of delivery at support@marvellissima.com with the following:

  • Order number
  • Proof of purchase (required for merchandise refund credit)
  • Photos of the damaged or incorrect product
  • Description of the issue
  • We will arrange a replacement or refund at no additional cost

How to Return a Damaged or Incorrect Item

  • Email us at support@marvellissima.com within 2–3 days
  • Include your order number, reason for return, and product photos
  • We will provide return instructions and the return address

Refund

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be issued to the original payment method within 7–10 business days.

NOTA BENE

  • shipping fees are non-refundable.
  • Refunds may take additional timed to appear contingent on your bank or card provider

CANCELLATION

sales transaction comes about by request for quotation by a buyer and the submission of a Proforma Invoice with FOB values. Upon the acceptance of our FOB quotation a final Proforma invoice with CIF values is issued requesting the buyer to email back said Proforma invoice marked “ACCEPTED”

 

Almost every materials in our industry comes from multiple other states, requires payment up fronting order to source. Once it is ordered, there is no returning it. Please order carefully read and then email back your order to us to ensure accuracy, given that once your order is prepaid and placed, it cannot be amended or cancelled.

Pilferage or Losses

In case of pilferage or losses during the transportation, claims must be reported directly to the carrier immediately for a damage inspection and claim for reimbursement.

Have questions about your order?

If you have any questions, please feel free to contact us at support@marvellussima.com. We are here to help and ensure You have a smooth and successful business experience with MARVELLÍSSIMA

Contact Us

For product questions, order support, wholesale inquiries, press, and customer care, use the form below or contact us directly.